Privacy Policy

Privacy Policy

Ruth Kent is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal data when you use our website, ruthkent.com, which is hosted on Shopify.

When you browse or purchase from our site, we may collect:

  • Name, email address, billing/shipping address, and phone number
  • Payment details (handled securely by Shopify and its payment providers)
  • IP address, browser type, and site activity (via cookies and analytics tools)

We use this data:

  • To process and fulfil your order
  • To communicate with you about your order, shipping, or support requests
  • To send newsletters or updates (only if you’ve opted in)
  • To improve our website functionality and customer experience

Third Parties & Shopify

Our store is powered by Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you. Your data is stored securely through Shopify’s data storage and protected behind a firewall.
You can read Shopify’s Privacy Policy here.

We may also use third-party tools (e.g., payment gateways, shipping services, analytics platforms), all of which are GDPR-compliant.

Cookies

Our site uses cookies to enable basic functions like shopping cart management and site analytics. You may adjust cookie settings through your browser at any time.

Your Rights

You have the right to access, update, or delete your personal data. To request this, email studioruthkent@gmail.com.

 

 

Terms & Conditions

By accessing or using this website, you agree to the following terms. These terms apply to all users of the site, including browsers, customers, merchants, and content contributors.

Shopify

This website is hosted by Shopify Inc., which provides our online store infrastructure. By using our site, you also agree to Shopify’s terms and policies. Learn more at shopify.com/legal.

Orders

All orders are subject to availability. We reserve the right to cancel or refund any order due to errors in pricing, stock, or suspected fraudulent activity.

Customs

If you are shopping internationally, you are responsible for any applicable customs duties, taxes, or import fees.

Shipping

Orders ship from London, UK. Please allow 1–5 business days for dispatch. Delivery timeframes at checkout are estimates and may vary by region. We are not responsible for delays once your order is in transit.

Returns

Returns are accepted on full-priced items within 14 days of delivery. Items must be unworn and in original packaging. See our full Return Policy for details.

Intellectual Property

All content on this site, including designs, text, images, and branding, is the intellectual property of Ruth Kent and may not be copied or reused without permission.

Limitation of Liability

We are not liable for any loss or damage resulting from your use of our site or products, to the fullest extent permitted by law.

Contact

Questions about these terms?
Email us at studioruthkent@gmail.com